Shipping & Returns

Shipment processing time

All orders are processed within 3-4 business days. Orders are not processed on Sundays or holidays.

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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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Tate Creations is not responsible for stolen packages or any lost items that cannot are ineligible for insurance claims (I.E. Packages that have been marked 'delivered'). Once a package enters into the hands of USPS, all responsibility and fault transfers to USPS. We are not responsible for any errors made by USPS. If your item is delayed past its "estimated arrival date" we apologize, but it is out of our control. We suggest filing a complaint with the USPS. A domestic package must be missing for 21 days with an incomplete tracking record before we can file an insurance claim and resend the order.

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Shipment to P.O. boxes or APO/FPO addresses

Tate Creations ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s), if available.